You already know our addiction to make everything properly :) You saw how much we’ve researched for just creating the My Account dropdown menu.
In this article, I’ll present our perspective on creating the user’s account sections. Our goal was to create the most intuitive My Account themes marketplace compartmenting which will empower the user to visualize or to take action in less clicks and in a simple and comprehensive way. And I think that we did it.
First of all, we’ve of course started with research. I’m telling you from the start that the most proper job here was done by CreativeMarket. There’s no wonder why they have got 80 000 new members and 20 000 new items in less than 3 months and already have a total of over 4 100 authors.
Well – it’s a total mess here on the information architecture side. They have way too much compartments and I think that they have to change a lot here. Only for account settings here we have 10 compartments. And many of them are useless, meaning that they could have been grouped or integrated with another compartments. Let’s take for example Your Social Networks – it could be a part of Personal Information & Profile. Or Item Licenses could be a part of Downloads, Exclusivity of Your Items a part of Author Settings and so on.
And besides all this mess, we have another 10 sections on the horizontal menu, which can be properly grouped. So, Theme Forest is a really bad example / practice and all we can do is see all the fields / options an user has into his account. Though on TMS we have may more. So – moving to the next one.
Here’s a bit better, though it’s not well centralized. Take for example Statistics and Withdrawals subsections from Sellers and Affiliates sections. They could have all this data centralized. Let’s move to the next one.
Well, they have fewer and more logical compartments and you can anticipate the data you will get access to if you click on a section. Though, for example, not everything which is money related can be found in one place. Plus, you dashboard is the same as your public profile. I would wish it were more informative with data which is visible only to me as a user plus call to action buttons to several things I can do right from my dashboard.
After taking an in-depth look at all the sections which the above three marketplaces have for an username’s account, plus checking other digital products marketplaces, we’ve came up with our solution for TMS.
First of all, if you are logged in as a registered user, you’ll see on all pages your photo, username and balance on the top right of the screen. This is informative and practical. Plus this dropdown menu enables quick access to the most important actions / destinations you might need. So, it’s very handy. But now we are talking about my account sections. Let’s see.
We’ve managed to group all of them into 5 big sections which are very functional, intuitive, simple and practical. Let take them one by one.
This one is very important. The user should be able to do a lot of things right from this page. And we give him the possibility to do that. It is very informative also. You see your current balance, a brief overview of your financial activity from the latest 30 days, you can deposit or withdraw funds right from here, start a new product upload or initiate a co-authoring agreement.
Also, there are a lot of numbers here, regarding your followers, sales, purchases, uploads and agreements.
After that, we though a lot about how to engage the user to buy. So, first of all, here will be his items added to wishlist, a recently viewed items block and latest items for the authors’ the user follows. This way the dashboard is more engaging.
Plus we’ve put some facts about user’s account and the latest notifications will also be showed right here.
So it’s very functional, informative and engaging.
Moving to the next section – Downloads. Here you have all your purchased items which you can download in any version, as well as invoices per each license, rating and version information! I’ll talk about the product versioning in another article. All I can tell you now is that the feature is awesome :)
Also here we have the possibility to subscribe for item updates per each item or to see at a glance which products have a new version after the latest version I’ve downloaded as a user.
Also, the marketplace owner will be able to set per product type an hosting affiliate URL which will show up here in case the product needs to be hosted.
How cool is that? :)
Here is what I was saying about the data centralization. We have in one compartment what ThemeForest has in 4 or even 5. Here we have everything which is money related. First of all goes the reporting for a custom period or a preset one. The graph isn’t final – we’ll implement some really nice visual charts there. Though that’s the place where the user will get visual reports.
So, the balance. There can be two kinds of operations: 1. which minuses the balance and 2. which pluses the balance. The ways to minus the balance is to purchase something or to withdraw your funds. In order to plus your balance you can either sale items of deposit funds. We’ll implement later an affiliate system too.
For each of those 4 operations described above, we’ve came up with some informative and clean tables with relevant information and function. On the Sales block, the sales for each item for the reported period are important. And of course the earnings. Deposits: amount, date and invoice number. Withdrawals: amount, date and name. And for purchases: invoice, date and amount.
Also all the blocks can have a closed state (expanded and collapsed view) and can be reordered. An quick overview for the reporting period is displayed on the top in the right column and also here you can Deposit and Withdraw money.
This section is already developed, so I’ve published a video instead of an image. It has only 3 subsections which are well structured. And in case you don’t have uploaded items, one of them (Author Settings) doesn’t even appear. It functions great in terms of interaction and security. You can see in the video how verifications are implemented on several steps and several limitations in order to protect from abuse.
I’ll stop writing about this one and just let you watch the video :)
Note: I’ve changed my email in the last 24 hours and the system doesn’t let me to do that in the video.
And here’s the last one. In case you are an author which is willing to coauthor with others, then you have here all the agreements besides only your uploads. If your account is a moderator or admin one, then you can moderate other user’s uploads (in case the global marketplace setting is set this way).
Here you have all you need in order to Upload, Moderate or Start a New Agreement.
One more time, you can see our approach to do things properly. Have no doubts that TMS will be the best script for this market even in it’s first release. And add to this the fact that we’ll constantly improve it ;)